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| Terms and Conditions |
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This web site is an online information and
communication service provided by Offset
Printer. Please read these terms of use
carefully before using this site. Offset Printer
reserves the right, in its sole discretion, to
modify, alter or otherwise update these terms of
use at any time. Such modifications shall be
effective immediately upon posting of the
modified terms of use. By using this service
after we have posted such modifications,
alterations or updates, you agree to be bound by
the revised terms. Actual Print has the right to
deny access to anyone at its complete and sole
discretion for any reason including for
violation of any of these terms of use.
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| 1) Quotations |
Custom quotes and estimates are good for 30 days
and will be re-quoted after 30 days. Prices
calculated and/or posted on this website may
change from time to time and are subject to
change without any notice.
2) Specifications
All custom Estimates and Quotations are based on
the specifications provided by the client.
Offset Printer will re-quote a job at the time
of submission if the job does not agree with the
specifications on which the estimate or quote is
based.
3) Turnaround time
Standard Service: Orders are shipped in 6 - 8
business days after final approval and order
placement.
Turnaround times start with the next business
day from the time the client gives final
approval of design, not from when the order is
first submitted. We ship orders according to the
given time frame and if under any circumstance
any delays occur, Offset Printer will inform the
client immediately. Offset Printer would not be
responsible for any delays from courier. For
bulk order turnaround times may vary, depending
upon the quantity.
4) Payment Methods
All orders must be paid 100% in advance. We
accept Bank Checks, Wire Transfers & Western
Union.
Once we receive your payment, your order would
be processed.
5) Right to Produce
Offset Printer reserves the right to use its
sole discretion in refusing to print anything it
deems improper or known to be illegal.
6) Electronic Media and Files
Offset Printer is not responsible for damage to
or accidental loss of any electronic media
supplied by the client and makes no warranties
as to archiving or maintaining said electronic
media and/or printed files or samples. It is the
client's responsibility to maintain a copy of
the original electronic files, images, data and
samples. Offset Printer has no responsibility
for errors on supplied artwork or electronic
files or data furnished by the client and is
held harmless by the client for any errors on
its supplied artwork, electronic files and data.
Offset Printer will produce printed jobs from
the client’s supplied artwork, electronic files
and data and is not responsible for correctness
of the artwork, electronic files and data or
color matching. The client understands that each
output device, analog or digital, will produce a
different result and cannot be compared to the
clients own output device or computer monitor.
All clients’ files are produced by Offset
Printer utilizing the latest technology and
software applications, production digital
presses, high quality ink jet wide format
printers and high quality offset presses. Offset
Printer will evaluate the client’s digital input
and no claims or promises are made about our
ability to output jobs submitted in digital
format, and no liability is assumed for problems
with said files. Any editing or correction
required to utilize client-supplied files will
be charged at our current rates, but only after
approval has been received from the client.
7) Proofs
Customer is fully responsible for final proof
and layout approval prior to the printing
process. Offset Printer is not liable for errors
in a final product caused by any of the
following reasons:
• Finished product size
• Mis-spelling errors
• Punctuation errors
• Grammatical errors
• Incorrect font usage
• Wrong die cuts or slits
• Incorrect or missing folds
• Graphics orientation or placement
8) Changes
All orders are considered in work and are in
process the moment they are received and cannot
be changed after 24 hours from the time an order
is processed. It is the clients’ responsibility
to make the necessary alterations within the
given time frame otherwise the order gets
processed. Offset Printer accepts no liability
in regards to changes to be made after an order
is processed. It is understood that the client
has prepared, proofed, and priced their order
with Offset Printer prior to submission and no
cancellation or refund can be made.
9) Design Specifications
All design specifications are indicated in the
FAQ section of this web site. Files which do not
meet these requirements will be rejected. Offset
Printer assumes no responsibility for cutting
text or images which exist outside our required
safe areas and/or submitted files not set up to
specifications for resolution, formatting, fonts
not embedded or supplied or any other violation
of our specifications. Templates for layout of
various items are available at no cost in the
help section of this web site. The min. bleed
margin required is 1/8". Please check your files
before submitting it for printing.
10) Color Accuracy
It is understood that each output device, analog
or digital, will produce a different result and
cannot be compared to the clients own output
device or computer monitor. Because of these
differences, a "pleasing color" variation
between color proofs, clients output on its own
device or appearance on clients computer monitor
and the completed job [as determined by
generally accepted trade technical methods] is
to be expected. When such a variation occurs, it
will be considered acceptable performance. For
quantities less than 5K a color variation occur
due to color settings on printing machines and
these color variations up to 9% are accepted.
Offset Printer is not liable for these color
variations for quantities less than 5k. Offset
Printer does not guarantee an exact color match
to the art work or electronic files submitted.
Depending on whether offset or digital printing
is ordered, Offset Printer may convert the color
mode to CMYK, RGB, PMS or Hexachrome methods
possibly resulting in color shift. Offset
Printer is not responsible for any color shift.
11) Workmanship Guarantee
Offset Printer guarantees all orders to be free
of defects from workmanship. If any order does
not match the specifications provided, we will
reprint the order if the client returns the
defected order within 5 days to Offset Printer.
Offset Printer guarantees regarding the quality
of printed products. In printing Offset Printer
guarantees from 4/4, to 8/4 color printing if
there is not any solid color ground on the back
side. Offset Printer also doesn’t guarantees
exact color match.
12) Samples
Offset Printer reserves the right to use
client’s product for samples for advertising
purposes in addition to posting as electronic
samples on this website.
13) Cancellations
All orders are considered in work and in process
the moment they are received and cannot be
cancelled. It is understood that the client has
prepared, proofed, and priced their order with
Offset Printer to submission and no cancellation
or changes after 24 hours can be made. If client
cancels order within 24hrs, full amount will
send refunded back. After 24hours orders can not
be cancelled and there would be No Refund.
14) Shipping Methods
Offset Printer offers different shipping means
depends upon quantity and volume of order.
Orders are shipped through Air Cargo, Ocean
Shipping & through Courier like DHL, FedEx, UPS,
Sky net & TNT with our standard turnaround time.
If client needs his/her order earlier he/she
will have to notify Offset Printer before
placing order. Offset Printer is not responsible
for delays happened by the shipping company
and/or damage incurred during shipping and
handling.
15) All Sales Final
Since each job is custom created for its owner,
it can not be reused, resold or exchanged.
16) Claims
Claims for defects, damages, or shortages must
be made by the client in writing no later than 5
calendar days after delivery. If no such claim
is made, Offset Printer and the client will
understand that the job has been accepted. By
accepting the job, the client acknowledged
Offset Printer's performance which fully
satisfied all terms, conditions and
specifications.
17) RETURNS
Our customers' satisfaction is our number one
priority, and we offer a 100% satisfaction
guarantee raging printed products. If you
receive an order which do not match its original
specifications provided, Offset Printer will
reprint the order. Simply contact Customer
Service at either +92-423-8476314 or at
peter@OffsetPrinter.biz
to let us know what you will be returning, and
we will provide you with our Return Department
address. Then package your item and ship via the
carrier of your choice.
18) Liability
Offset Printer ‘s liability shall be limited to
the stated selling price to the client of any
defective goods, and shall in no event include
special, consequential, incidental, indirect or
similar damages, including without limitation,
lost profits. Offset Printer warrants that every
product manufactured by it meets industry
standard for any product and is free of any
material defect in workmanship flaw. IT IS
EXPRESSLY AGREED THAT THIS WARRANTY IS IN LIEU
OF ALL WARRANTIES OF FITNESS FOR PARTICULAR USE
AND MERCHANTABILITY. Offset Printer makes no
other warranty and no actions or words of Offset
Printer or its officers, employees or agents
shall constitute a warranty.
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